![]() Interdepartmental and cross company teamwork / collaboration.Extremely organized, with outstanding follow through and follow up.Strong communication skills necessary, both verbal and written.Demonstrate an ability of great customer service skills maintaining a professional demeanor and communication in the face of obstacles.Identify errors or issues that may be found in the QA process.Provides appropriate feedback regarding escalated concerns.Provides timely and accurate information/communication to all internal and external customers.Maintains industry knowledge by participating in educational opportunities and identifying and communicating impactful payments industry changes.Take ownership of on-boarding experience and merchant/partner implementation satisfaction.Must be able to solve practical problems and maintain the ability to interpret a variety of instructions furnished in written or oral.Identify and resolve problems and possible delays in a timely manner.Process queued requests by processing all appropriate systems builds and communications. ![]()
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